- How do I place an order?
You can complete your order by visiting our website, selecting the products you like and adding them to your shopping cart, and then following the checkout process. If you encounter any problems, please contact our customer service team. - When will my order be shipped?
Orders are usually processed and shipped within 1-2 business days. You will receive a confirmation email with tracking information. - Can I return or exchange my product?
Yes, we offer a 30-day free return service. Please ensure that the product is unused and in its original packaging. To start the return process, please contact our customer service team. - Are your products environmentally friendly?
We are committed to sustainable development and all our products use environmentally friendly materials to reduce the use of single-use plastics. - How do I clean and maintain my product?
Please refer to the cleaning instructions on the product packaging or visit our website for detailed cleaning guidelines. Generally, we recommend hand washing all products to extend their life. - Do you ship internationally?
Yes, we ship internationally. Shipping costs and estimated arrival times will be displayed at checkout. - What if there is a problem with the product?
If you receive a faulty product, please contact us immediately with proof of purchase and detailed images of the problem and we will resolve the issue as soon as possible. - How do I get information about promotions or discounts?
Please subscribe to our mailing list or follow us on our social media platforms to be the first to receive the latest promotions and exclusive offers.
Contact Us
If you have further questions, please contact us through our Contact Us page and our team will be happy to help you!